Betjili Casino's Privacy Policy — Your Data, Our Responsibility

🔐1. Introduction

Betjili casino ("we", "us", "platform") is fully committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal information when you use our website and mobile application ("Services").

By creating an account or using the services at betjili casino, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

We operate with full transparency and clearly explain why and how your data is used. betjili casino's Privacy Policy is reviewed regularly and updated as needed.

📋2. What Information Do We Collect?

Betjili casino may collect the following types of information to provide its services:

Information Provided Directly

• Full name, date of birth, and gender
• Email Address & Phone Number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment information (bank account and mobile banking numbers)

Automatically Collected Information

• IP Address & Device Information
• Browser Type & Operating System
• Date, time, and duration of your visits to the site
• Pages visited and actions taken on the site
• Information Collected via Cookies and Similar Tracking Technologies

🎯3. How Do We Use Your Information?

Betjili casino uses your information solely for the following purposes:

• Account Management: For Account Creation, Login & Management
• Service Delivery: For Gaming Features, Betting & Payment Processing
• Identity Verification: To complete the KYC process and prevent fraud
• Customer Support: To respond to your complaints and enquiries
• Responsible Gaming: To identify problematic gaming behaviour and provide appropriate support
• Marketing: To send you promotional offers with your consent
• Legal Obligations: To fulfill regulatory authority requirements
• Service Improvement: To analyze and improve the user experience

🍪4. Cookie Policy

The betjili casino website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

What Types of Cookies Do We Use?

• Essential Cookies: Required for core website functionality — these cannot be disabled
• Functional Cookies: To remember your preferences & settings (e.g. language, login state)
• Analytics Cookies: To understand how our services are used (Google Analytics)
• Marketing Cookies: To show you relevant ads based on your preferences

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

🤝5. Data Sharing & Third Parties

Betjili casino never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment Processors: To process transactions (bKash, Nagad, bank, etc.) — only the necessary information
• Identity Verification Services: Authorized institutions for KYC processing
• Law Enforcement Agencies: When required by legal order or investigation
• Regulatory Authorities: To meet licensing authority requirements
• Technology Partners: Cloud hosting and cybersecurity service providers

🛡️6. Data Security Measures

Betjili casino has implemented the following technical and administrative measures to protect your data:

• 256-bit SSL/TLS encryption across all data transmissions
• AES-256 Encryption for Stored Data
• Regular Security Audits & Penetration Testing
• Two-Factor Authentication (2FA) Support
• Restricted access controls — only authorized staff can view your information
• 24/7 Cybersecurity Monitoring
• You will be notified within 72 hours in the event of a data breach

Please note that no data transmission over the internet is 100% secure. While we strive to apply the highest level of protection, absolute security cannot be guaranteed.

⚖️7. Your Privacy Rights

As a betjili casino player, you have the following rights:

To exercise these rights support@betjilicasino.ws Send an email to the address provided. We will respond within 30 days.

🗂️8. Data Retention Period

Betjili casino retains your personal data only for as long as necessary:

• Active Account Data: For the full duration your account remains active
• After Account Closure: Up to 5 years for legal & regulatory compliance
• Financial Transaction Records: 7 years (in accordance with international financial regulations)
• Cookie & Analytics Data: Up to 2 years
• Support Contact: Up to 3 years after resolution of a dispute

After the retention period, your data will be securely deleted or anonymized.

👶9. Child Protection

Betjili casino services are intended exclusively for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we are informed or become aware that a minor is using our services, their account will be closed immediately and all associated data will be deleted.

🔄10. Changes to the Privacy Policy

Betjili casino may update this Privacy Policy at any time. For any significant changes:

• A notification will be sent to your registered email address
• A public notice will be posted on the website
• The "Last Updated" date at the top of this page will be changed

Continued use of our services after any changes will be considered your acceptance of the updated policy. We recommend checking this page periodically.

📬11. Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

We may verify your identity before processing any request — this is done solely to protect you. All requests are typically responded to within 30 days.